Shipping

 

  1. Shipping Methods: We offer various shipping methods for domestic orders. The available options and delivery times may vary based on the destination within the country.

  2. Order Processing: Orders are typically processed within [7] business days (excluding weekends and holidays) upon payment and/or order confirmation. Any delays will be communicated promptly.

  3. Shipping Rates: Shipping costs are calculated based on the destination within the country, shipping method chosen, and the weight/size of the package. Customers can view shipping costs during the checkout process before finalizing their order. These shipping rates are set by the courier companies.

  4. Domestic Shipping: For domestic orders, we use reputable carriers to ensure timely delivery. Estimated delivery times vary according to the chosen shipping method and the destination within the country.

  5. Order Tracking: Once your order is shipped, a tracking number can be provided via email or through your account on our website, allowing you to monitor the shipment's progress.

  6. Big Order: May be broken into multiple shipments for convenience.

  7. Address Accuracy: Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect addresses provided by the customer will be the customer's responsibility.

  8. Shipping Delays: While we strive to ensure timely deliveries, unforeseen circumstances like weather conditions or carrier delays may occasionally impact delivery times. We appreciate your understanding in such situations.

  9. Shipping Inquiries: If you have any inquiries or encounter issues with your shipment, please contact our customer service team. We'll do our best to assist you and resolve any shipping-related concerns.

  10. Returns Due to Failed Deliveries: In the event of failed deliveries due to incorrect addresses or unclaimed packages, additional shipping fees may apply for reshipment or order refunds excluding the original shipping charges.

  11. Shipping Promotions: From time to time, we may offer shipping promotions or discounts for domestic orders. Terms and conditions regarding shipping promotions will be clearly communicated during the promotional period.

  12. Courier Scam Liability: While we diligently work with reputable courier services, we cannot be held liable for any scams or fraudulent activities perpetrated by third-party couriers. However, if you suspect or encounter any fraudulent behavior related to your shipment, please promptly inform us via email or WhatsApp. We will help you by providing all information necessary.